FAQ

Our average delivery times are 1 to 2 working days in Metropolitan France.

We deliver everywhere in Metropolitan France, and our delivery costs are FREE.

Don't panic, if your order has not yet been dispatched, contact us immediately and we will be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been dispatched from our warehouse, no further changes can be made.

Once this action is done, validate your selection by clicking on "Payment". The payment page will open and you will be able to take full advantage of this offer by entering its code, which will automatically apply the reduction.

Currently, you can pay by credit card, Paypal and bank transfer on our site. We do not accept bank checks or payments on receipt.

You have 14 days from the date you receive your product to make a return.

Yes, provided the product is in new, unused condition and in its original packaging.

Once we have received the returned product and checked its condition, a refund will be made within 14 days of receipt.